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Microsoft Teams Not Loading Issue – [9 Best Fixes]

Michael ~ Modified: October 23rd, 2024 ~ Microsoft Teams ~ 9 Minutes Reading

Undoubtedly, Microsoft Teams acquired almost 90 percent of organizations to improve their collaboration. It is one of the widely used Office 365 apps that improves the workflow of organizations by using its video calls, chats, and many more. Microsoft updates its apps regularly, but some issues are left behind in the apps such as Microsoft Teams not loading and working. Meanwhile, those issues interrupt the regular workflow of the users.

User’s Query Posted on Nov, 2023 – Hi everyone, I tried to start the new teams that have been released. When I try to start it up, it doesn’t function. I’ve tried repairing it and reinstalling it, but it doesn’t help either. Does anyone know what I should do? It flickers as if it wants to start up but something is preventing it from doing so when I turn it on.

So, through this write-up, you will get to know how to resolve these errors efficiently. But before going to the solutions. You should know the reason behind this error. So first let’s find the root causes behind the issue.

Table of Content

What are the Reasons Behind the Microsoft Teams Not Loading Errors?

We cannot say that there can be only a single reason behind this issue. There are several root causes due to which the Microsoft Teams effects. As a result, creating a team in Microsoft Teams also becomes difficult.

1. Unstable Internet Connectivity

The breaking of the Internet in the middle of the Teams loading affects the Teams performance at an alarming rate. Fixing the Internet connection to run the Teams smoothly is the essential prerequisite. That’s why an efficient Internet connection is advised to use.

2. Outdated Software

Sometimes the problem is with the version of Microsoft Teams and the operating system that you have. For the smooth functioning of Microsoft Teams and to resolve Microsoft Teams not loading issue, the latest version of operating systems and Teams app are required.

3. Reset of MS Teams Password

The changing of passwords in Microsoft Teams creates issues in loading. The conflict between the Microsoft Teams and Office 365 account passwords creates issues to login in Microsoft Teams.

4. Incorrect Date and Time

Usually, the date and time are not used for so many purposes. But these also affect Microsoft Teams in certain scenarios.

5. Microsoft Teams Licensing 

Microsoft Teams requires licenses to operate, if someone uses the features of MS Teams without a license, then you might face this type of issue. 

This error also persists because of not renewing the Microsoft Teams license. For instance, if your organization recently renewed its license. But if you haven’t a valid license to access the latest features of MS Teams, then you might face Microsoft Teams not loading at your end.

6. MS Teams Setup Issues

Most of the time Microsoft Teams installation has failed as a result you are unable to access the MS Teams in your system. It comprises several reasons such as

  1. Your machine failed to fulfill the requirements.
  2. Antivirus blocking the Installation.
  3. Permission issues with your system.

Check Whether Microsoft Teams is Down or Not.

Let’s check where the issue is. Verify the error that is at your end or by the Microsoft Teams. To do so, you can use the third-party tool and refer to the Microsoft service status site. By getting the real cause then move forward to the troubleshooting steps to resolve Microsoft Teams is not working issue

9 Troubleshooting Steps to Fix Microsoft Teams Not Loading Issue

Let’s find the troubleshooting steps to get rid of the Microsoft Teams loading issue. Here you will find the different steps to solve this error. Follow the steps to solve this issue efficiently.

1. End Task Using Task Manager

The first step to resolve this issue is to end the ongoing process of Microsoft Teams. It is achieved by using the Task Manager. So press the CTRL+ALT+DEL and choose the Task Manager option. Search for the process related to Microsoft Teams and then hit the End Task. Now after ending the task, open Microsoft Teams again and verify whether the error is resolved or not.

2. Repair & Reset Microsoft Teams

If the Microsoft Teams not loading properly after ending the task. Then Microsoft Teams needs to repair and reset. To resolve Microsoft Teams is not working issue using Repair and Reset perform the below steps.

  • Step 1. Open the search box in the system.
  • Step 2. Move to the Apps and Features.
  • Step 3. Open Microsoft Teams and then Advanced Options.
  • Step 4. Now choose the option of Reset or Repair.
  • Step 5. Again launch the Microsoft Teams application and verify the results.

3. Removed Cache Data

The cache data is sometimes a reason for MS Teams not loading. So, you should delete the cache data to avoid the Microsoft Teams errors by using the below steps.

  • Close the MS Teams completely.
  • Press the Win + R now,
  • Enter %appdata%\Microsoft\Teams into the opened dialog box and enter into the folder that opens.
  • Select all files and folders except Logs and Settings.
  • Now, choose all databases except Logs, Settings, databases, cache, IndexedDB, and Local Storage.
  • Select all selected files and folders except cache, indexedDb, and local storage.
  • Back to Microsoft Teams.

4. System Update

The outdated version of the system is also the reason for Microsoft Teams not loading. So, update your system to the latest one. To update your system move to Settings. In the settings choose the option of Update & Security and then Windows Update. Check for updates if not updated yet.

5. Scan the System

Perform the SFC (System File Checker) and DISM (Deployment Image Service and Management) Scan to find the corrupted and broken files in the Microsoft Teams app.
To perform the scans open the Windows PowerShell and run

sac /scannow

If the Microsoft Teams is not working issue persists then try the DISM command

DISM /Online /Cleanup-Image /RestoreHealth

6. Uninstall and Reinstall the Microsoft Teams Again

The simple and efficient method to deal with the Microsoft Teams not loading issue is to uninstall and reinstall. To uninstall the Microsoft Teams go to the Apps and Features.

  • Step 1. Click on the Microsoft Teams app and hit the Uninstall button.
  • Step 2. Wait to complete the process and allow the required permissions.
  • Step 3. After successfully uninstalling the Microsoft Teams. Re-install the Teams again.

7. Windows Troubleshooter

Use the Windows troubleshooter if the above solutions do not resolve the error. Search for the troubleshooter in the Windows search option. Click on the recommended troubleshooter. Look for the Windows store Apps and hit on Run. Once the troubleshooting is completed then restart the system again.

8. Review Teams Security Settings

Because of the advanced security algorithms in Microsoft applications. There might be the possibility that MS Teams security settings are not configured properly. So, take a look around them as well.

  • Launch Microsoft Teams and sign in to your account.
  • Open Settings and then click on your profile picture.
  • Now, move to the Privacy or Security section
  • Review your settings and fix the required changes.
  • Restart MS Teams to fix Microsoft Teams not loading issue.
9. Contact IT Department

Take help from your IT department, because sometimes there are common errors that are resolved by only the IT team. 

  • Date and Time configuration Error – 0xCAA20003
  • Firewall Blocking Error [ Request Timed Out ] – 0xCAA82EE2
  • Internet and Firewall [ Server not Resolved ] – 0xCAA82EE7
  • Azure AD Configuration – 0xCAA20004
  • Sign In issues – 0xCAA90018
  • Unexpected Issues –  0xCAA5004B

You can also contact Microsoft if required.

Quick Fix for Microsoft Teams Not Loading Issue

If the above fixes are not able to solve this issue. Then there is a need to migrate Teams from one Tenant to another. Microsoft Teams is a collaborative app so facing these errors regularly affects the performance of the organizations. To resolve these issues of Microsoft Teams by moving to another Microsoft Teams account by following the Microsoft Teams Migration Checklist.

To move out from the Microsoft issues the experts recommend the Migrator Wizard Microsoft Teams Migration Tool. This tool is the one that is used to move the complete data of Microsoft Teams to another account without hassle. Complete data security and integrity are maintained throughout the migration. Experts choose this tool because it is full-fledged with the latest advanced features such as.

Download Now Purchase Now

  • Step 1. Migrate Microsoft Teams, groups, channel posts,
  • Step 2. Provide options to migrate Teams sites, permissions, and links.
  • Step 3. Supports all types of Teams such as public, private, and organization.
  • Step 4. Delta Migration to migrate the newly arrived data.
  • Step 5. Generates reports after the process ends to analyze all the executed steps.
  • Step 6. After migrating to another Teams account different Teams errors will also resolved such as audio and camera not working.
Conclusion

Undoubtedly, Microsoft apps are efficient but there might the possibilities of error in these apps as well. Just like we have discussed above the Microsoft Teams not loading issue affects the overall performance of the organizations. So, to resolve this error we have explained the different solutions. An alternative and expert-recommended solution is also discussed that you can use while facing Microsoft Teams-related issues.

Frequently Asked Questions

Q1. How do we fix Microsoft Teams not loading issue?

Ans – Follow the below fixes.

  1. Repair Microsoft Teams.
  2. Clear Cache data.
  3. Reinstall Microsoft Teams.
  4. Update MS Teams.

Q2. How to scan the system to resolve the Microsoft Teams issues?

Ans – Run the below commands:

  1. sfc /scannow
  2. DISM /Online /Cleanup-Image /RestoreHealth

Q3. What are the common root causes behind the Microsoft Teams not loading issue?

Ans –  Below are the common causes of this error.

  1. Unstable Internet connection.
  2. Outdated Software.
  3. Changed Password.